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ITIL® v4 Foundation (Online)

ITIL® v4 Foundation (Online)

Course Description

ITIL® is the world's leading best practice framework for implementing IT service management. Organizations use ITIL to plan, implement, support, and improve services and create value for their customers. In this course, you will learn the foundational knowledge and skills for adopting and adapting best practices for IT service management (ITSM) in your organization.

ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

IMPORTANT: This class is currently scheduled as an ONLINE class, but if the COVID-19 guidelines for social distancing are relaxed in time for this class, we will allow attendees to attend in person if they prefer, but we will still support online attendance for those who would still prefer to attend online.

Course Objective

Target Student

This course is designed for individuals who wish to prepare for the ITIL® exam.

Class Date and Time

May 3-4, 2021; 8:00 a.m. - 5:00 p.m.

Registration deadline:  April 27, 2021


Chapter Members: $1195

Non-Member:         $1295

PDU Allocation

Technical - 5

Leadership - 5

Strategic - 6

Performance Objectives

Upon successful completion of this course, students will be prepared to take the ITIL® exam.

 Attendees will receive: 

 • 2-days (16 hours/PDUs) of live, online classroom instruction 

 • Comprehensive Student Workbook that includes copies of the presentation slides 

 • 6-month access to Banyan's online learning management system with videos, flashcards, handouts, exercises and sample exams (2)

 • 1 exam voucher to schedule and sit for the exam   <-- included in the price of the course


Phil Williams, PMP, PMI-ACP, ITIL



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Type of category: Third party event

Type of activity:

Date: May 3rd to May 4th, 2021

Hour: 8:00AM to 5:00PM

Number of PDUs: 16


Members: $1195.00

Non members: $1295.00