Understanding and Improving Processes Overview

Webinar Overview (from IIL website):

With the current complexity of work, we strive to be more process thinking. In addition, how do we assess and identify good processes? How do we improve on processes? This webinar provides an overview and a roadmap for improving results.

What You Will Learn

By attending this webinar, you will be able to:

• Understand why it is difficult to improve results, key metrics
• Explain the Roadmap for improving results
• Learn how to set a process improvement project or effort up for success
• Describe root cause analysis and developing solutions