Listen to the newest blog by Dr. Tresia D. Eaves, FWPMI member and former Board President
The Center for Grateful Leadership, New York, led by Judy Umlas of IIL and author of Grateful Leadership (2013), is partnering with Dr. Tresia D. Eaves, author of Above and Beyond: The Secrets of Outstanding Project Leadership (2014) on a new blog series entitled, The Platinum Rule for Project Managers.
Dr. Eaves describes the new series by asking us: What if we were treated as WE wanted to be treated rather than the way retailers, businesses, or other parties wanted to treat us? The Platinum Rule is “Treat others as THEY want to be treated,” and will transform the work of project managers and business. Imagine performance management rewards chosen by the employee, or in customer service, you give the customer choices and options they can have a for issue resolution. We are seeing great applications of this thought process in customer loyalty programs where people now have choices for how they collect their rewards.
How can this help us be better Project Managers? If we listen closely, we will hear and understand what our customers, stakeholders, team members, suppliers, vendors, and executives want and need from our projects. Leaving behind the outdated “Golden Rule” and looking toward a future of treating others as they want to be treated and how this new rule will transform our ways of working.
The blog topics include:
-The Platinum Rule for Project Managers: Grateful Acknowledgment
-The Platinum Rule for Project Managers: Grateful Listening
-The Platinum Rule for Project Managers: Grateful Leadership
-The Platinum Rule for Project Managers: Grateful Communications
-The Platinum Rule for Project Managers: Grateful Connections
-The Platinum Rule for Project Managers: Grateful Retention/Development of Talent
-The Platinum Rule for Project Management: Grateful Best Practices
-The Platinum Rule and Program/Portfolio/PMO Management: Grateful Excellence